Our FAQ
Frequently Ask Question
At Umrah Murshad, we are dedicated to making your Umrah journey smooth and spiritually fulfilling. With years of experience, we provide trusted guidance, seamless travel arrangements, and personalized support to ensure every step of your pilgrimage is worry-free. Explore our FAQs to find answers to common questions about our services, packages, and travel process.
We specialize in organizing fully guided group Umrah packages for pilgrims traveling from the USA. Our services encompass visa processing, round-trip airfare, 5-star accommodations near the Haram in Makkah and Madinah, ground transportation, guided tours of religious sites, and comprehensive support throughout your spiritual journey.
Currently, we focus exclusively on group packages to ensure a communal and well-supported experience for all pilgrims. Although we can facilitate our valued customers through our group company named as Dawah Travels (https://dawahtravels.com) for customized packages.
Yes, each group is led by knowledgeable and certified guides who provide spiritual and logistical assistance, ensuring that all rituals are performed correctly and that your journey is as enriching as possible.
You can book by visiting our website, contacting our customer service team via phone or email. Our team will assist you through the booking process and provide all necessary information.
To book your Umrah package, you will need:
- A valid passport with at least six months of validity from the date of travel.
- Recent passport-sized photograph in white background.
We accept various payment methods, including bank transfers, major credit/debit cards, online transfers & certified checks. Detailed payment instructions will be provided during the booking process.
Yes, we offer flexible payment plans for our Umrah packages. A deposit is required at the time of booking, with the remaining balance payable in instalments. Please contact our customer service team for more detail.
Our packages feature stays in 5-star hotels located within close proximity to the Haram in both Makkah and Madinah, ensuring comfort and convenience during your pilgrimage.
Yes, all ground transportation is included. This covers airport transfers, travel between Makkah and Madinah, and transportation for scheduled Ziyarah (sight seeing).
Daily breakfast is included in all our packages. Some packages may offer additional meal options; please refer to the specific package details or contact us for more information.
Visa processing typically takes 48 hours, but we recommend booking well in advance to accommodate any unforeseen delays.
Yes, we handle the entire visa application process on your behalf, ensuring all requirements are met for a smooth approval.
While travel insurance is not included in our standard packages, we highly recommend obtaining comprehensive travel insurance for your trip. We can provide guidance on reputable providers upon request.
Absolutely. Our team or local representatives will meet you upon arrival to assist with immigration procedures, baggage claim, and transportation to your hotel.
Our guides are available 24/7 to provide spiritual guidance, answer questions, and assist with any issues that may arise. Additionally, our customer support team can be reached via phone or email throughout your journey.
Yes, we offer pre-departure webinars and on-site sessions to educate pilgrims about the Umrah rituals, ensuring you are well-prepared and confident in performing each of it.
Yes, our group packages are family friendly. We strive to accommodate the needs of families to ensure a comfortable experience for all members.
Yes, we make provisions for elderly pilgrims and those with special needs, including wheelchair assistance and accessible accommodations. Please inform us of any specific requirements at the time of booking so we can make the necessary arrangements.
Umrah can be performed year-round, except during the Hajj season. Many pilgrims prefer traveling during cooler months or Ramadan for a more spiritually rewarding experience.
Umrah Murshad is dedicated to providing a spiritually enriching and hassle-free pilgrimage experience. Our focus on guided group packages ensures that you are supported every step of the way, allowing you to focus entirely on your spiritual journey
If you have any further questions or require additional information, please do not hesitate to contact our customer service team. We are here to assist you in every aspect of your pilgrimage planning.
Everything we do is for the pleasure of ALLAH
What Makes Umrah Murshad Special
- Group escorted by a qualified Guide titled as “Murshad”
- Customized Itinerary
- 24/7 Ground Assistance by experienced staff
- Accommodation: double, triple and quad basis
- Visit to Islamic Ziyaraat in Madinah & Makkah
- A detailed Webinar well before group departure
- Return Air Tickets
- Warm Welcome along with Umrah Assortment
- Zam Zam Water Bottle at Madinah Hotel
- Haramain High Speed Train from Madinah to Makkah
- Educational training and books
- E-Visa / Umrah Visa and Rawdah Pass
- 5-Star Luxury Accommodation
- Daily Buffet Breakfast
- VIP Ground Bus transport for Luggage
